工作地点：北京
职位类型：客户服务/技术支持
所属行业：传媒/出版/印刷/包装
职位描述及要求：
The Role

• Be responsible for the daily management and maintenance of office’s IT infrastructure.
• Be responsible for vendor management outside company.

Main Duties and Responsibilities

• Solve kinds of software/hardware, network problems to provide support internally.
• Provide technical support with computer, network devices and other hardware devices, such installation, configuration and upgrade.
• Be responsible for IT system’s application, maintenance and support.
• Maintain IT devices and provide routine operation support.
• Ensure the stability & availability of office IT application platforms , including firewall, router, switch, and Active Directory, group policy management etc.
• Assist to other assigned works.

Your Profile

Essential
• Bachelor degree or above.
• Good skills for English listening, speaking, reading and writing.
• More than 2 year working experience in IT supporting;
• Familiar with Windows, aware of Linux operations;
• Good problem-solving skills related to hardware, software, mail, network and office devices.
• Familiar with computer security, capable of solving common secure problems encountered in Windows OS.

Desirable
• Customer-orientated, initiative and team work spirit
• Good communication skills both in English and Chinese;
• MCSE and CCNA certifications would be preferred.


职位描述：
• 负责公司内部IT系统的日常管理和维护；
• 负责公司外部技术服务供应商合作管理。


主要工作职责：
• 解决内部员工在工作中遇到的各种软/硬件、网络等问题，快速排除故障；
• 提供计算机、网络设施和其他硬件设施技术支持，如打印机、扫描仪等的安装、配置和升级；
• 负责桌面系统应用维护及支持；
• 负责IT设备的维护管理；
• 负责办公室IT环境的正常运行和信息安全，包括防火墙，路由器，交换机以及防病毒，数据备份，Active Directory以及策略管理等等；
• 视需要执行其他工作。

任职要求：

基本要求：
• 本科及以上学历；
• 具备良好的英语听说读写能力 ;
• 有2年以上IT桌面支持经验；
• 熟悉windows系统环境，了解Linux；
• 具有良好的计算机系统硬件、软件、电子邮件、网络及日常办公设备的问题解决能力；
• 对计算机安全有一定了解，能够解决windows环境下遇到的常见安全问题

期望要求：
• 乐于从事技术服务工作，具备良好的主动服务意识、团队意识和专业素质；
• 具有良好的口头、书面沟通能力；
• 具有CCNA、CCNP、MCSE认证者优先考虑；

Apply for this job/申请职位

Please send your applications in both English and Chinese with full details of your qualifications, work history stating current and expected salary (in RMB) to careers@ftchinese.com.

Note: This is a local hire thus local terms and conditions shall apply.
Only shortlisted candidates will be notified.

如您对我们的职位感兴趣，请将您的中英文简历发至careers@ftchinese.com，同时请注明您现在的薪资和期望薪资。
备注：只有符合任职要求的求职者才会接到我们的通知。

Pearson is committed to equality of opportunity. We are determined to create a diverse group at all levels of our company -- and we welcome all members of the community we serve to apply for openings with us.

招聘方的Email：careers@ftchinese.com (请在您的邮件中注明来源于FT中文网)